Madeira Garnfabrik was awarded first place in the “B2B – 50 to 499 employees” category of “Deutschlands Kundenchampions” competition. With customer satisfaction of 96% and a fan quota of 49%,this is well above the average in the business-to-business category.
In this nationwide competition companies across all sectors are honoured for the quality of their customer relationships. This year, over 200 companies were given the chance to win the coveted title.
Extensive customer surveys and scientifically based studies formed the basis for the evaluation. In addition to customers from Germany, consumers from Turkey, Spain and Austria were also interviewed as part of the independent market research.
Madeira would like to thank all of their customers and fans for the trust and appreciation.